Successful launching of a new managed service encompasses collaborative and interrelated efforts from multiple departments within the same organization.  Equinox works with clients to define clear interfaces, inputs / outputs and flow control must be in place before launching such  services to ensure proper flow of information and acceptable client experience.

Equinox offers staff outsourcing services that provide cost-effective solutions for temporary and long-term, project-based personnel requirements. Our professionals can serve as supplemental staff on client project teams or as core personnel responsible for the end-to-end development of engagements.

Through our Training business division “EQUITRAIN” and our partnership with Global ‎Knowledge, the world’s leading provider of  IT and Management learning

solutions, we offer a ‎broad range of IT and Management training courses from top technology vendors including ‎Cisco®, Microsoft, ITIL®, EC-Council and many others.  We offer you a choice of on-site training ‎or off-site classroom based learning facilities.

The wealth of practical experience and operation requirements understanding over many projects and engagement with major service providers allows Equinox to be in a position to fully understand the needs and business requirements of the client.

E.tts operation support services address client's requirements through:

• 24x7 call in for support
• Highly qualified engineers with the right skill set
• Quarterly business review and weekly calls as part of program management
• Proactive technical support

Our E-BASIC consultation services address client's Disaster Recovery Planning and Business Impact through the following:

• Disaster Recovery Plan (DRP) - creation/audit
• Detailed and Proper testing scenarios for the DRP
• Detailed requirements and / or logistics required to complement the DRP and implement it
• Process for DRP updates based environmental changes or other triggers